Room Service Procedure
Training video explaining the steps and standards for proper room service operations.
Rendora Studio | 2025-11-17 09:55:14
Video Script
Good morning team! Today, let’s go over how we guide our guests through the room service process, step by step.
When guests ask about room service, start by explaining the ordering options, they can call ‘Room Service’ from their in-room phone, use the TV menu, or scan the QR code provided in their room.
Let them know about our menu hours, Breakfast: 7:00 AM – 10:30 AM All-Day Dining: 11:00 AM – 10:00 PM Late-Night Snacks: 10:00 PM – 1:00 AM
Mention any chef specials like, Grilled Salmon, Truffle Risotto or Dietary Options: Vegan, Gluten-Free, Low-Calorie to make their choice easier.
Once an order is placed, confirm it politely, repeat key items for accuracy, and share the estimated delivery time usually 20 to 30 minutes.
During delivery, greet the guest by name, set up the tray or table neatly, and always confirm if they need anything else before you leave.
Finally, remind guests they can call anytime for tray pickup or additional service. A friendly tone and attention to detail turn a simple meal into a memorable experience.
Ordering from our room service is simple and convenient. Just browse the menu, place your order, and enjoy delicious dishes delivered straight to your room.
More
Start your 3D AI Avatar Video Generation Right Now
