Staff Access Setup

Hi, and welcome to the team! Before your first training session, let’s get your staff access, systems, and daily setup ready.

First, report to the Operations Office beside the main reception desk. Bring your employee ID and phone number so we can confirm your trainer profile, work schedule, and emergency contact details. You’ll then receive your staff ID card and locker assignment.

Next, we’ll set up the systems you’ll use as a fitness trainer. This includes access to the trainer portal, client booking system, class schedule, workout records, and training floor. You’ll receive your login details and create a secure password before accessing any member information.

Before your first shift, test everything. Tap your staff card at the employee entrance, training floor, group exercise studio, and staff locker room. Then log in to the trainer portal and confirm that you can view your client appointments, class schedule, and assigned training sessions. Report any access issues to the Operations Office before you begin working with members.

For your daily routine, clock in using the staff terminal next to the employee entrance before each shift. Staff lockers are located in the employee changing room behind Studio B, and the staff break room is on the second floor beside the Operations Office. Please arrive at least 15 minutes before your first appointment so you have time to change, review your schedule, and prepare the training area.

With your access confirmed and your daily setup complete, you’re ready to begin working with members. Welcome to the team, and we look forward to seeing you help our members train safely, stay motivated, and reach their goals.