Butler Skills Training

Welcome to our Butler Service Training, designed specifically for our hotel staff. Let's start with professional etiquette and protocol.

When setting the table, make sure to use the correct utensils and glassware for each course.

Appetizers call for appetizer forks, main courses use dinner forks and knives, desserts need dessert forks and spoons, and beverages are served in water glasses, wine glasses, and champagne flutes.

In terms of communication, it's essential to be clear, concise, and courteous. Always address our guests with respect and professionalism.

Remember, as representatives of our hotel, you're expected to maintain the highest standards of service and hospitality. Let's work together to deliver exceptional service and exceed our guests' expectations.