School Absence Reporting
For schools and educational institutions guiding parents through student absence reporting, attendance notifications, required documentation, and reporting procedures.
Video Script
Hello, I’m Claire from the school office at Brookfield Primary. Here’s how to report your child’s absence and provide any supporting documents we need.
If your child will be absent, please report it before 8:30 that morning. Sign in to the parent portal, open Attendance, and select Report an Absence. Choose your child and the absence dates, then give a specific reason. Submit the form and check that a confirmation appears in your absence records.
Some absences require supporting documents. If your child is sick for three or more consecutive school days, upload a medical certificate within two school days of their return. Attach it to the original absence record, making sure it shows your child’s name and recommended absence dates. For medical appointments, upload the appointment confirmation and include your child’s expected arrival time if they’re returning to school that day.
If your child is absent and we haven’t received a report, we’ll call you to check they’re safe. If we can’t reach you, we’ll call your registered emergency contact.
Please report absences on time and upload any required documents. Thank you for helping us keep every child accounted for.
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