Email Safety Tips

Hey team! I want to take a minute to talk about something crucial, email safety. We handle sensitive customer info and credit card details every day, so protecting it is non-negotiable.

Here’s what you need to keep in mind: Never click on suspicious links or attachments, if it looks off, it probably is. Verify sender addresses carefully, especially for urgent requests. Use strong passwords and never share them. Enable two-factor authentication wherever possible. Double-check before forwarding customer information, only share with authorized personnel.

Cyber threats are real, but simple habits can protect us and our customers. Treat every email as potentially sensitive, and when in doubt, flag it or ask IT.

And here’s something extra, I want to reward consistent, secure performance. Team members who follow email safety best practices, prevent breaches, and keep customer data safe will earn monthly performance bonuses and recognition. So stay sharp, stay secure, and let’s work smart together.

Remember, your attention to detail keeps our customers safe and our call center running smoothly.