Lost Key Protocol
Instructional video outlining the steps to take when keys are lost or misplaced.
Rendora Studio | 2025-11-04 03:35:52
Video Script
Welcome! If you've lost your key, don't worry, we're here to help. Here's what to do:
First, report the lost key to the front desk or security immediately. The quicker, the better!
Next, we'll take steps to ensure your security. We'll change the lock or re-key your room, preventing unauthorized entry. We'll also check where the key was last used and where it was lost.
After that, we'll issue you a new key. Please provide your ID so we can verify your identity and update our records. We'll also document the incident for our records.
Remember, always keep your key safe, and report any loss right away. We're here to ensure your safety and comfort.
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