Refund Policy Explanation

Clear and concise explanation of your refund policy for customers.

Rendora Studio   |  
2025-06-05 03:57:39
Video Script
At MARA, we want you to love every piece. If not, here’s how to return or exchange it—stress-free!
Step 1: Start Your Return. Scan the QR code on your receipt or go to mara dot com slash returns. Select items and choose refund or store credit
Step 2: Pack It Up. Items must be unworn, with tags, and in original packaging. Use our prepaid label free within 14 days of delivery
Step 3: Send It Back. Drop at any MARA store or mail via our carrier partners
Final Step: Get Your Refund. Refunds take 3-5 business days after we receive your return. Store credits hit your account instantly for your next spree!
Follow these steps for a worry free shopping experience with MARA. Goodbye and Happy shopping.
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