Global Sales Skills
Training video covering essential skills for effective global sales performance.
Rendora Studio | 2025-11-24 19:01:10
Video Script
Welcome to global sales! Where relationships meet strategy. I'm Riya Singh, and I'll guide you through the essentials of global sales skills.
Negotiation is a crucial part of sales. Let's explore key techniques like BATNA, Best Alternative to a Negotiated Agreement. It's your fallback option if negotiations fail.
SPIN selling is another powerful technique. It involves asking Situation, Problem, Implication, and Need-Payoff questions to understand customer needs and tailor your pitch.
Active listening is also vital. Repeat back what you've understood, ask clarifying questions, and show empathy to build trust and rapport with customers.
Separating the people from the problem helps you focus on the issue, not the person.
Use objective criteria like market data to support your arguments
By mastering negotiation techniques like BATNA, SPIN selling, and active listening, you'll be better equipped to close deals and build long-term relationships. Let's conquer global markets together
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